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Feedback & complaints

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Compliments, suggestions, concerns and complaints are all welcome. Your feedback helps us give better support.

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You can also go to the NDIS Commission

If you'd rather raise a complaint outside our team, you can contact the NDIS Quality and Safeguards Commission at any time. They handle complaints about NDIS providers and workers, and they're independent of us. Call them on 1800 035 544, or visit their website to make a complaint online. In an emergency, always call 000.

Make a complaint to the NDIS Commission